Welcome to Waybill It. These Terms and Conditions ("Terms") govern your access to and use of our transport services, including our website, mobile application, and any associated services provided by Waybill It ("we," "our," or "us"). By using our services, you agree to be bound by these Terms. If you do not agree, you must not access or use our services.
1. Use of Services
You must be at least 18 years old or the age of legal majority in your jurisdiction to use our services. By registering or using our platform, you represent and warrant that you meet this requirement.
You agree to:
* Provide accurate and complete registration and payment information
* Use the services only for lawful purposes
* Not misuse or attempt to disrupt the operation of our services
* Comply with all applicable local, national, and international laws
2. Account and Security
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account or security breach. We are not liable for any loss or damage resulting from your failure to secure your account.
3. Booking and Payment
All transport bookings are subject to availability and confirmation. Prices, fees, and other charges will be clearly displayed before you confirm your booking.
By confirming a booking, you authorize Waybill It to charge your provided payment method for the total amount.
We reserve the right to cancel or refuse any booking at our discretion, including for fraudulent activity or violations of these Terms.
4. Cancellations and Refunds
Cancellation and refund policies may vary based on the type of service booked. Full details are available during the booking process.
Late cancellations, no-shows, or misuse may result in charges or forfeiture of payment.
5. User Conduct
You agree not to:
* Abuse, harass, or endanger drivers or other users
* Damage or leave transport vehicles in an unclean or hazardous condition
* Use the service under the influence of drugs or alcohol
* Transport illegal or hazardous items
We reserve the right to suspend or terminate access for any violations.
6. Driver and Vehicle Standards
All drivers operating under Waybill It are expected to meet local licensing, background check, and vehicle maintenance standards. We aim to ensure safety, reliability, and professionalism, but cannot guarantee the conduct of individual drivers.
7. Intellectual Property
All content on our website and mobile app—including logos, graphics, and software—is the property of Waybill It or its licensors and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Disclaimers
Our services are provided "as is" and "as available." We do not warrant that the services will be uninterrupted, error-free, or completely secure.
We are not liable for:
* Delays or service interruptions caused by external events
* Losses due to incorrect information provided by users
* Damages resulting from the actions or inactions of third-party service providers
9. Limitation of Liability
To the maximum extent permitted by law, Waybill It shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the service.
10. Indemnification
You agree to indemnify and hold harmless Waybill It, its affiliates, and its officers, directors, employees, and agents from any claims, losses, liabilities, damages, or expenses arising out of your use of the service or violation of these Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. You agree to submit to the exclusive jurisdiction of the courts located in [Insert Location] for the resolution of any disputes.
12. Changes to Terms
We may update these Terms from time to time. Any changes will be effective upon posting on our website or notifying you through the app. Continued use of the services constitutes acceptance of the revised Terms.