Privacy Policy

Waybill It ("we," "our," or "us") is committed to protecting the privacy and personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our transport services, including via our website, mobile app, and customer service channels.

1. Information We Collect

We may collect the following types of information: a. Personal Information * Name * Email address * Phone number * Payment information (e.g., credit/debit card details) * Government-issued ID (where legally required) b. Ride Information * Pick-up and drop-off locations * Trip dates and times * Route details * Service preferences c. Device and Usage Data * IP address * Device type and operating system * App usage and activity logs * Location data (with user consent)

2. How We Use Your Information

We use your information to: * Provide and manage our transport services * Process payments and prevent fraud * Improve our services and customer support * Communicate updates, promotions, and alerts * Comply with legal obligations

3. Sharing of Information

We may share your information with: * Authorized service providers (e.g., drivers, payment processors) * Law enforcement or regulatory bodies, when legally required * Affiliates and partners with your consent or as part of a service offering * In the event of a merger, acquisition, or asset sale

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure.

6. Your Privacy Rights

Depending on your location, you may have the right to: * Access or correct your personal information * Request deletion of your data * Withdraw consent for processing (where applicable) * Lodge a complaint with a supervisory authority

7. Cookies and Tracking Technologies

Our website and app may use cookies and similar technologies to enhance user experience and collect analytics data. You can manage your preferences through your browser or device settings.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website or through other communication channels.